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Training & Skill Building
at Wilbur's

Since 1979, Wilbur's Air Conditioning, Heating & Plumbing has delivered unmatched expertise and high-quality customer service, largely due to our exceptional and highly trained staff.

Learn about our ongoing training programs for our technicians.

Wilbur’s Air Conditioning, Heating & Plumbing honors our commitment to excellence and expertise through continuous education. We believe in providing thorough, extensive, and hands-on instruction to prepare our technicians to address any heating, cooling, or plumbing problem they may encounter.

Learn more about Wilbur’s comprehensive training program here, and then contact us online to schedule expert HVAC or plumbing services in Trussville or Hoover.

Our Commitment to Continued Education

At Wilbur’s, we believe in the importance of ongoing training and skill-building. Our continued education for technicians benefits our customers and allows us to invest in our employees and help them grow their skill sets.

Through ongoing training, we are:

  • Providing the best possible service we can to our customers by sharpening our expertise
  • Helping our technicians hone their skills and go further in their careers
  • Keeping our entire team up to date on the newest technologies and industry standards

Weekly Training Sessions

All HVAC and plumbing technicians at Wilbur’s attend one-hour weekly training sessions focused on service systems. This way, our experts can troubleshoot any heating, cooling, or plumbing equipment that might need repair or replacement. We consider these sessions integral to maintaining high service standards consistently across our entire team.

As part of their ongoing education, technicians at Wilbur’s will also:

  • Review NATE procedures and protocols
  • Develop soft skills like communication, problem-solving, and teamwork
  • Go through extensive safety training
  • Receive up-to-date tools and training

Advanced Technical Classes

In addition to standard weekly training, we send our employees to week-long technical classes as needed. This is a great way to educate our newest team members and help even the most seasoned pros stay updated with the latest industry techniques and technologies.

Some examples of skills our technicians learn during these classes include:

  • Installing the latest HVAC systems and water heaters
  • Common issues that occur with today’s most popular equipment
  • Installing the newest smart Wi-Fi thermostats
  • Troubleshooting and leak searches using advanced technology
  • Parts replacement on a wide range of systems
  • Proper installation of units and ductwork

Expertise & Experience at Wilbur’s

At Wilbur’s, we aim to provide trustworthy service backed by unparalleled expertise for your peace of mind. That’s why we place so much importance on continuous education for our entire team.

With in-depth, consistent training, we’ve built a team of HVAC and plumbing experts that homeowners in the East Birmingham area trust. Whether you’re choosing us for regular HVAC maintenance or to replace your water heater, you can be sure you’re getting top-quality service every step of the way.

In addition to our expertly trained, NATE-certified technicians, we also offer:

See why locals throughout Hoover, Vestavia Hills, Trussville, and beyond choose Wilbur’s – contact us today to schedule an HVAC or plumbing service.

Call 205-655-2396 or contact us online
to request a free estimate!

Why Choose Wilbur’s

We're Here To Help!

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Whatever you need to stay
comfortable, we can help! Call in the
experts today.

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When you choose Wilbur's, you are
choosing quality, care, and service
you can trust.

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Call Us Today

205-655-2396

Office Hours

Mon - Fri 7:30am - 5:30pm
Sat & Sun Closed

Wilbur’s Air Conditioning, Heating & Plumbing

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Our Client Testimonials

We Stand Behind Our Work

Our Birmingham plumbing and HVAC technicians offer better warranties to ensure we're doing right by our valued customers. We get the job done right every time for your peace of mind. This high level of care extends to everything we do, from using the best materials, products, and time-tested techniques to responding quickly and maintaining close relationships with our customers. We're the company to trust when you need help with your home comfort systems.

“Wilbur's has always taken care of me and treated me like family! I will always recommend Wilbur's to everyone I know!”

Google Reviews

- John B.

“Thank you, Wilbur Air, for hiring people of such a high caliber.”

Facebook Reviews

- Patto H.

“Torrence and Matt were excellent at what they do and fixed our drains with great care and precision.”

Yelp Reviews

- Jennifer M.

“I will definitely call them again! Wilbur's has been great to work with.”

Facebook Reviews

- Michael P.