I have used Wilbur's HVAC & Plumbing for several years and they are very reliable and very professional. Their Plumber Matt replaced a sewer line in the back of my house; the estimate he gave me was also the final bill. Over the years I have found it is hard to find a reliable and honest company. After finding them through a recommendation of a co-worker I have used them and only them for all my Plumbing and HVAC needs.
First time customer this past week and will definitely be using their plumbing services from now on. Everyone we delt with was super nice and helpful. I called Tuesday afternoon and was able to get an appointment for Wednesday morning. We have been having issues with our hot water not staying hot. Matt was able to come out the next morning to look everything over. He did not want to replace something without knowing for sure what the problem was so he instructed my boyfriend what to look for while someone is running the hot water. Once we did that we called Thursday and was able to get Matt back out Friday morning to replace the part that needed to be.
I love their efficiency and their care to not charge their customers for unnecessary repairs.
We have used Wilbur’s on several occasions over the years for HVAC and plumbing. Each employee has been courteous, thorough and honest. On more than one occasion, they have saved us a considerable amount of $ when other companies came in with outrageous service options and prices. We used them again today (on a weekend) to get our heat back up and running. We appreciate how the technicians look at the options as if it was their homes. They don’t immediately tell you that you need to replace your unit when there are other options. We appreciate their customer service and quality.
Just had Wilburs come out to check out a leak from our washing machine in our new house (moved in Sat.). The Home Warranty company couldn't come out until this coming Saturday and the visit fee would be more than Wiburs charged to come and fix my issue. Very friendly and professional. On time and did a great job. I will definitely use again. Thank you!
Thank you! Thank you!! THANK YOU!!!
Thank you so very much to Wilbur for speaking with me as I was panicked when I was told we needed $10,000.00+ to replace our unit. After calling several our companies, I called Wilbur's. I explained my situation, inquired about their service charge-which Wilbur waived and set up an appointment for a service tech to come out. Jonathan arrived the next day, thoroughly checked the unit & determined we needed a motor which was less than $1,000.00, much less than the $10,000.00 were previously told was needed. Needless to say, Jonathan arrived the next day and replaced the blown motor. We have been enjoying the cool air since.
Thanks Wilbur & Jonathan!!!
Terry H. came today to do the Spring service on our AC system. He was prompt as usual, and is always polite, thorough, clean and helpful. He explained all the service he performed today, and told me about a special where I could pay for Spring and Fall service today and save $ 15. I was very pleased with the service, and I always call Wilbur's.
Wilbur’s Air Conditioning, Heating & Plumbing has been serving homeowners and businesses in Birmingham and Metropolitan area since 1979. We are Family owned and operated and have earned a reputation for quality service by standing behind what we do just as we did back in 1979 and we are proud of our long-standing commitment to 100% customer satisfaction.